from the factory to your home

How do I recover and/or change my password?

Recover my password

  1. Click on “Sign in” (at the top of the website)
  2. Click on “Forgot your password? (below the Log in button)
  3. Enter the email address indicated on your registration, then confirm clicking onReset your password
  4. You will receive an email containing a link. Click on the link to create a new password

Change your password

After logging into your account:

  1. Click on “account” (at the top of the website)
  2. Click on “account details” (in the left-hand column)
  3. Enter both your “current password” and your “new password” then confirm clicking on “save changes

The change is effective immediately.